Appropriate service lead-in duct is available from retailers such as Humes, an example of the product you can use is on their website here.
Enable can also generally use 20mm conduit. Our preference is for this conduit to be red. We'll accept either green or white conduit, provided it's unoccupied and doesn't carry another network provider’s brand on it.
Enable also offers a free service lead-in for properties within our coverage area. We’ll lay our microduct into a provided service trench that meets our specifications at no cost. We require a minimum of two business days’ notice of the trench being open in order to do this work. You can read more about those specifications in our dedicated Help Centre article.