Please submit an online complaint with your contact details and a member of our team will check on the status of your order.
Articles in this section
- My landline isn’t working following my fibre installation
- I have made an appointment online using ConnectMe but I have forgotten the day/time
- I have made an appointment online using ConnectMe but I want to change it.
- I cancelled my appointment(s) on ConnectMe but it won’t let me rebook.
- I don’t want to book my appointment(s) online, can I speak to someone instead?
- The link you sent me to book my appointment(s) online isn’t working/
- Why have you sent me a link to book my appointment(s) online?
- Enable missed my connection – can you compensate my business for lost earnings as a result of not having telecommunications services?
- Can you pay me for the annual leave I had to take for the missed appointment?
- I have placed an order but haven’t heard from anyone.