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  1. Enable Networks
  2. Planning the fibre installation
  3. Appointment

Articles in this section

  • My appointment was cancelled because the technician said I'm sick
  • Can I change the date you’re scheduled to do the build in my accessway so I can be home?
  • Can I get my home installation done in the weekend?
  • What does the final Connect appointment involve?
  • How do I reschedule one of my appointments?
  • Can I leave the key out for the technician to just come in so I can be at work during the visit?
  • What if I can’t take time off work for you to do the installation?
  • At what stages during the installation process do I need to be home?
  • I have made an appointment online using ConnectMe but I have forgotten the day/time
  • I have made an appointment online using ConnectMe but I want to change it.
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Can I leave the key out for the technician to just come in so I can be at work during the visit?

No. If you leave, for privacy and security reasons our technician will leave the premises and we will need to reschedule your appointment for when you are available.

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Related articles

  • What if I can’t take time off work for you to do the installation?
  • At what stages during the installation process do I need to be home?
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