We should have completed the works that were approved by you in the plan, unless a specific variation was agreed on the day due to an unforeseen issue. Our apologies if this has not happened.
Please submit an online complaint, including specific information regarding the issue (incl. photos if possible) and a member of the Enable team will be in touch to begin an investigation into what has occurred. We may need to visit your property again to assess what has occurred and agree a plan for rectifying the issue.