COVID-19 - Caring for our community – Enable Networks

Keeping our community safe when undertaking work

The country is now at COVID-19 Alert Level 2. We're connecting all customers with added safety precautions to ensure it remains safe to do so.

You can stay up to date by following Enable Fibre Broadband on Facebook.

What work is Enable undertaking during Alert Level 2?

If you haven’t ordered fibre yet, get in touch with your internet provider today. We moved our business to a working from home model in support of our key priority of keeping our community and our people safe. We can operate all functions of our organisation under this new model with added safety precautions, and are fully prepared to deliver fibre broadband services to the greater Christchurch community.

Keeping our community safe when undertaking work

The wellbeing of Enable’s customers and staff is always our top priority. We’re following the Ministry of Health’s advice and are taking every precaution we can to help prevent the spread of COVID-19. Here are a few steps we’re taking to protect your health when we’re inside your home or business.

This includes:

Having protocols in place for our people and technicians regarding travel policies, and appropriate stand-down periods following travel or ill-health.
Recording the health status of customers.
Ensuring our technicians are well prepared regarding their hygiene and cleanliness and that of their equipment.
Following guidelines around the recommended 2m physical distancing for all interactions with our community
Equipping our technicians with protective gear to wear inside a customer's premise.

We ask if you feel unwell and/or have been in contact with a person confirmed or suspected to have COVID-19, please call us to reschedule any existing fibre appointments.