We want to reassure you that the health and safety of both our employees and customers are our top priority.
We’re following the Ministry of Health’s advice and adhering to the 10 Golden Rules for COVID-19 Alert Level 1. This includes having protocols in place to keep track of where our people have been, applying stand-down periods following travel or ill-health, and ensuring our people follow strict hygiene requirements before entering a customer’s property. Our technicians are equipped with protective gear to wear inside your home if required or you request it.
Please call us if anyone in your home is unwell
If anyone in your home is at particular risk or is unwell leading up to your appointment (especially if they are suspected of having COVID-19), it is important that you call us so we can manage the situation appropriately – such as ensuring the unwell or high risk person self-isolates in another room while we complete our work.