Many people who worked from home throughout the COVID-19 pandemic now understand the need for a fast and reliable connection. We resumed connecting customers when New Zealand reduced to Alert Level 3 and maximized our capacity to ensure we could, and can continue to, do it as quickly as possible.
Our best advice to you is to have a conversation with your landlord, building owner or your neighbours up your shared accessway and explain your situation and why you have an increased need for Enable fibre now. They too may find their user habits have changed and may be more willing to give consent.