What's involved in the fibre build

Process

• When will the build (or civil work) happen?

• Connecting to the Network

Activity

• Enable is working in my street. How long until you’re done?
• You’re working in my street without telling me.
• Why is Enable working in my street?

Problem

• What happens if there's an issue with any of the work Enable does on my property?
• The tube outside our house doesn’t line up with our existing duct

Cleanup

• A mess has been left at my house/on my street. Can you please come and clean up?
• I’m not happy with the reinstatement work done on my property. Can you fix it?

Enquiry/Complaint

• I’m not happy with my fibre installation. Can you fix it?
• I’m not happy with the workmanship. Can you fix it?
• I’d like to make a noise level complaint.

• General
• Consent
• Changes
• Damage
• Health & Safety