Enquiry/Complaint

General

• I want to provide feedback
• I want to report one of your contractors and/or staff members for poor behaviour – how do I do this?
• You have stored equipment on my property without my permission. Can you move it?
• I want to talk to someone who was responsible for the work done on my street

Consent

• Work has been done on my property against my consent. I want to make a complaint.

Changes

• Can a fibre cabinet be altered in appearance?
• Can you move the cabinet outside my house to another location?

Damage

• The technician has done internal damage to my home. Can you fix it?
• Can you fix the damage you have done to my property when you built your network in my street?

Health & Safety

• I have a health and safety concern.