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  1. Enable Networks
  2. What's involved in the fibre build
  3. Enquiry/Complaint

Enquiry/Complaint

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General

  • I want to provide feedback
  • I want to report one of your contractors and/or staff members for poor behaviour – how do I do this?
  • You have stored equipment on my property without my permission. Can you move it?
  • I want to talk to someone who was responsible for the work done on my street

Consent

  • Work has been done on my property against my consent. I want to make a complaint.

Changes

  • Can a fibre cabinet be altered in appearance?
  • Can you move the cabinet outside my house to another location?

Damage

  • The technician has done internal damage to my home. Can you fix it?
  • Can you fix the damage you have done to my property when you built your network in my street?

Health & Safety

  • I have a health and safety concern.
  • I’m not happy with my fibre installation. Can you fix it?
  • I’m not happy with the workmanship. Can you fix it?
  • I’d like to make a noise level complaint.
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