We’re doing our best to offer our support where we can and understand that many of you may be waiting to get connected. Connection requirements at each property are unique and because of this, the speed at which we can get you connected depends on the property.
If you’re living in a standalone property that you own, then it will be a quick and easy process as you won’t be required to gain consent to get connected. It’s likely we’ll be able to complete your connection in a shorter time-frame.
If you require consent from a property owner/s, then it could take you longer to get to connected due to the consenting process. Now is a great time to talk to your neighbours to speed up this consenting process. For further information on consents you can find it on our website here.