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  1. Enable Networks
  2. Planning the fibre installation
  3. Appointment

Articles in this section

  • Can I change the date you’re scheduled to do the build in my accessway so I can be home?
  • Can I get my home installation done in the weekend?
  • What does the final Connect appointment involve?
  • How do I reschedule one of my appointments?
  • Can I leave the key out for the technician to just come in so I can be at work during the visit?
  • What if I can’t take time off work for you to do the installation?
  • At what stages during the installation process do I need to be home?
  • I have made an appointment online using ConnectMe but I have forgotten the day/time
  • I have made an appointment online using ConnectMe but I want to change it.
  • I cancelled my appointment(s) on ConnectMe but it won’t let me rebook.
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I don’t want to book my appointment(s) online, can I speak to someone instead?

Absolutely! Call us on 0800 434 273 between 8.00am-5.00pm Monday-Friday and we’ll book your appointments over the phone.

We now offer Saturday appointments, so be sure to ask a member of our team if you want to check availability.

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Related articles

  • The link you sent me to book my appointment(s) online isn’t working
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