Appointment
- My appointment has been rescheduled because someone in my household has recently returned from a region in Alert Level 3 or 4
- My appointment was cancelled because the technician said I'm sick
- Can I change the date you’re scheduled to do the build in my accessway so I can be home?
- Can I get my home installation done in the weekend?
- What does the final Connect appointment involve?
- How do I reschedule one of my appointments?
- Can I leave the key out for the technician to just come in so I can be at work during the visit?
- What if I can’t take time off work for you to do the installation?
- At what stages during the installation process do I need to be home?
- I have made an appointment online using ConnectMe but I have forgotten the day/time
- I have made an appointment online using ConnectMe but I want to change it.
- I cancelled my appointment(s) on ConnectMe but it won’t let me rebook.
- I don’t want to book my appointment(s) online, can I speak to someone instead?
- The link you sent me to book my appointment(s) online isn’t working
- Why have you sent me a link to book my appointment(s) online?
- Enable missed my connection – can you compensate my business for lost earnings as a result of not having telecommunications services?
- Can you pay me for the annual leave I had to take for the missed appointment?