Home
In order to utilise a service lead-in to connect a home or business to Enable’s network, it’s important that the service lead-in:
- Meets Enable’s standards as set-out below; and
- Is installed to the point at the boundary where Enable’s current network termination is situated (if you're unsure, you can call us on 0800 434 273 for confirmation of the location).
If the service lead-in does not comply with Enable’s standards, we may not be able to use the lead-in when completing the installation. If the service lead-in does not align to our fibre access point at the boundary, we may require a contribution to the costs of realigning either our network or the service lead-in.
Click on the links below for further information:
Before you dig
Before you dig
Before you dig your trench it’s important to check in the vicinity for other services. Other services could include power (including overhead), water, gas, communications, storm water, sewer and survey marks.
Appropriate service duct
Appropriate service duct
Appropriate service lead-in duct is available from retailers such as Humes, an example of the product you can use is on their website here.
Enable can also generally use 20mm conduit. Our preference is for this conduit to be red. We'll accept either green or white conduit, provided it's unoccupied and doesn't carry another network provider’s brand on it.
Enable also offers a free service lead-in for properties within our coverage area. We’ll lay our microduct into a provided service trench that meets our specifications at no cost. We require a minimum of two business days’ notice of the trench being open in order to do this work.
Trench depth
Trench depth
Refer to the table below for the minimum trench depth – as it varies depending on the surface/material.
Where the lead-in (microduct) will be under permanent material such as a concrete driveway, the depth can be reduced to 100mm.
Alongside driveway
If there is a narrow strip of land available between the driveway and a fence or dwelling, then a ruggedised microduct could be directly buried at a minimum depth of 200 mm – refer the table above for exact depth.
Trench route
Trench route
The trench should take the most direct route possible from the boundary drop point to the external wall of the home without introducing unnecessary changes in direction.
If you're unsure where the drop point is located, you can call us on 0800 434 273 between 8.00am-5.00pm Monday to Friday.
The maximum distance the duct can be away from the side of the external wall is 50mm.
Clearances
Clearances
Use the following table and diagram to ensure that the service trench will allow the installation of the service lead-in to adhere to appropriate clearances.
Gas pipelines: (Pressures 420 – 2000Kpa)
- Crossings: 300mm minimum
- Parallel: 450mm minimum
Sewer, stormwater, water: 150mm minimum
Power:
NOTE: These clearances are intended for on-property works.
Gas regulator exclusion zones
Gas regulator exclusion zones
Enable’s external termination point (ETP) should not be installed within the gas regulator exclusion zone. This means the service lead-in should not terminate near a gas regulator on the outside wall of the home. An appropriate risk analysis should be done if working close to these zones.
There are three types of gas regulator used in New Zealand. They are “Vented”, “Over Pressure Shut-Off (OPSO)”, and “Cylinder”. They each have different clearance requirements as detailed below.
The Vented and OPSO regulators can be identified by their colour; the Vented being light brown and the OPSO being light grey.
Vented gas regulator:
OPSO gas regulator:
Cylinder regulator:
