Information for Enable fibre broadband customers
Troubleshooting tips, reporting damaged fibre and general order enquiries.
- My phone line isn’t working following my fibre broadband installation
- Is there a fibre outage on the network?
- Can you pay me compensation for my business’ lost work hours due to your network outage?
- My connection isn’t working, and my internet provider can’t help.
- My fibre broadband/telephone has stopped working.
- Rodents damaged my fibre
- My pet damaged my fibre
- I can’t afford to pay my fibre network repair bill
- I didn’t approve for you to repair my fibre connection
- I believe my fibre has been damaged as a result of poor workmanship
- I did not know about, or agree to, Enable’s End User Terms when I signed up for fibre broadband.