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  1. Enable Networks
  2. Planning the fibre installation
  3. Planning the Fibre Route

Planning the Fibre Route

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General

  • Can I have my External Termination Point (ETP) installed inside my premise?
  • What does your ‘full reinstatement policy’ mean?
  • Why won’t Enable use the existing conduit?
  • Why won’t Enable dig a trench for my proactive lead-in? You will if I order a service

Agreement

  • What if I refuse to sign your End User Terms?
  • Why do I have to sign End User Terms?
  • Will you disturb my driveway/paths/garden?

Street to House

  • Can Enable use my overhead power line to bring fibre from the street to my house or business?
  • Can I use any existing conduit/duct to bring fibre from the street to my house?
  • How is fibre connected from the street to my home/business?
  • Is surface mounting duct along my fence safe and is the network protected?
  • I don’t want my driveway cut. Can you bring the fibre onto my property from a different location?
See all 11 articles

Shared Access/Right of Way

  • I’ve spoken to Enable and objected to their planned work in my shared accessway, and I’m still not happy with the outcome. What can I do?
  • Can I have the category of work in my shared accessway or right of way changed?
  • How does Enable decide what property access build category my shared accessway or right of way is?
  • I’m not happy with the planned work in my shared accessway or right of way. What can I do?
  • I have an easement for telecommunications services, so don’t need consent. Why won’t Enable use the existing easement?
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